Privacy policy

Controller

Responsible for processing your personal data is:

SORAI Massage & Recovery
Tägerhardstrasse 99
5430 Wettingen
Switzerland
Email: [email address]

This statement follows the Swiss Federal Act on Data Protection (FADP).

What data we process

• Contact details such as name, email and phone number when you book or contact us
• Appointment and booking data
• Information you choose to share about how you feel, so we can adapt your massage. We treat this with particular confidentiality.
• Payment and gift card data
• Technical data when you visit the website, for example IP address, browser and time

Why we use the data

To manage appointments, send reminders, handle payments and gift cards, answer your questions and run the website securely.

Online booking and payment

For bookings and gift cards we use [EasyWeek / HighLevel]. Payments are processed by [Stripe / payment provider]. These providers process your data on our behalf and may store it outside Switzerland, for example in the EU or the USA.

Services on this website

• Google Fonts: fonts are loaded from Google servers, which sends your IP address to Google.
• Google Maps: [if embedded] showing the map sends data to Google.
• Analytics and advertising: [if used, e.g. Google Analytics or Meta Pixel, name them here]

How long we keep data

Only as long as needed for the purpose or required by law, for example retention rules for accounting records.

Your rights

You can ask at any time to see your data, correct or delete it, or object to its processing. Just write to [email address].

Changes

We may update this statement. The current version on this page applies.